knowledge feedback task is being generated despite the high rating on the articleIssue Knowledge property glide.knowman.feedback.enable_actionable_feedback_for_rating has been set to 3, which means that when a user rates an article with 3 stars or less, a feedback task is created, however the feedback task is created even though the user rates the article with 4 stars or higher.CauseKnowledge Feedback Task Creation Business Rule has been customized. https://<instance_name>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=3cf9004d67101300d358bb2d07415a62ResolutionReverting the Business Rule to OOB solves the issue.