The out-of-the box Duplicate CI Remediator remediation process for closed/inactive Change Requests does not update the configuration item reference field with the main CI.SummaryThe out-of-the box Duplicate CI Remediator remediation process for closed/inactive Change Requests does not update the configuration item reference field with the main CI. This is by design. For any closed and inactive Change Request the Configuration Item reference field is set to blank if the referenced configuration item is a duplicate and the Duplicate CI Action chosen is "delete";ReleaseUtah and all current supported releases.