How to hide/remove the incident's Overview tab in Service Operations WorkspaceSummaryThis article details the steps on how to hide/remove the incident's Overview tab in Service Operations Workspace. ReleaseAny releases that use Service Operations WorkspaceInstructionsNavigate to the sys_ux_app_route table and find the record where "Screen Collection" = Incident Overview.In this record, click the value/referenced record on the "Screen Collection" field (in this case it's the "Incident Overview" link).Within this record (sys_ux_screen_type), under the "UX Screens" related list, click on the "Incident Overview SNC" record.Within this record (sys_ux_screen), uncheck the "Active" field and save the record.It might be necessary to perform an instance cache clear (/cache.do) after for the change to reflect.The Overview tab in incident form in SOW will be removed accordingly after.Related LinksFor other customization on workspace incident record page: Customize the incident record page