Reference qualifier for field "model_id" does not work as expected when updating multiple records via "Update All" Context menu - Known Error

Reference qualifier for field "model_id" does not work as expected when updating multiple records via "Update All" Context menu Description Dynamic reference qualifier for field "model_id" does not work as expected when updating multiple records via "Update All" Context menu

Steps to Reproduce

Hop into any OOB instance Navigate to the cmdb_ci_computer list Filter with class = computer Select 'Update All' from the context menu and open the look up for the 'Model ID' field of the editing form. Notice that it shows only a limited number of models and these are shown here because the model category is empty.

Now try and update this field on the form or directly from the list view and you will see many more options. This is because current.sys_class_name is not Null using this method.

Workaround This problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.