The height of the fields in the Modal when clicking the 'Fix' or 'Start Fix' button on the Problem Record are squished or different for usersIssue In the scenario when the height of the fields in the modal that appears after clicking on the 'Fix' or 'Start Fix' button on a problem record, appears to be squished or appears different for some users.ReleaseAllCauseThe height from the fields that are in the modal is not changed or set from the modal action, but the fields that are causing the issue differ on the problem form itself. So if the user modifies the height for the respective field once, it will carry over to the subsequent usages on the problem records. We have confirmed this behavior from our Dev Team and found that this is expected behavior.ResolutionAs the height is determined by the current height for that field on the problem record. One recommendation you can test is implementing adding the 'editor.height' attribute for the field and setting a default height.Related LinksChanging the length of the HTML field.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0856252 Change the default "size" / height of HTML field on formhttps://www.servicenow.com/community/now-platform-forum/change-the-default-quot-size-quot-height-of-html-field-on-form/m-p/1189164