Crisis map in the Business continuity workspace does not generate alert for an eventIssue The impact radius is typically used to determine the potential scope of an incident or event, and a larger value would indicate a broader area of potential impact. If the impact radius value is not sufficient and no any call centre is included, the alert will not be generated. To increase the impact radius value, you can work with your customer to define a custom alert rule in ServiceNow that specifies the desired radius. Alternatively, you could consider implementing a more sophisticated solution that uses data from multiple sources to determine the appropriate impact radius based on the specific incident or event.CauseThe impact radius is not provided in the source data from GDAC, and it is not defined on the alert rule on customer's instance. In this case, the default impact radius value of 50K defined at ServiceNow will be used. But this default value is not sufficient to include any call centre and no alert is generated.ResolutionThe default value of impact radius can be override with a larger value by using system property "sn_fam.default_feed_impact_radius". Please refer to the FAMCommonUtil script include to learn more details.1. From the filter navigator, navigate to sys_properties.list2. Click New, enter Name: sn_fam.default_feed_impact_radius, Type: integer 3. Set the value field in meters to the desired radius.