New incidents sometimes are not assigned to Assignement Groups even when Assignment Rules exists.Issue After upgrading to Tokyo, new incidents created with transform maps are sometimes not being automatically assigned to groups even when there are Assignment Rules that previously worked. The incidents can be manually assigned to the proper group after they are created.ReleaseTokyo Patch 0-4,7CauseThe Assignment Engine sometimes skips rules when there is high contention like transform maps.ResolutionA solution has been provided in Tokyo Patch 5 and 6 as well as Utah. This specific fix was not included in Tokyo Patch 7. There is no indication if it will be included in Patch 7 at a later time.