Notification Static Translations do not work when using Email TemplatesDescriptionAccording to KB1156957, it is possible to translate Email Templates (sys_translated_email_template) which will be used for sending Emails to customers. However, emails will only be properly translated before Utah.Steps to Reproduce 1. Open any notification sysevent_email_action_list.do 2. Check that the Notification uses a "Translated Notification" that also includes a Template which uses a "Translated Email Template"3. Add a Comment to a specific record that will trigger the notification with users in any additional language different than system language4. Check the new sent Emails -> sys_email_list.do 5. Email hasn't been translated and did not generate sys_translated_email_content recordsWorkaroundThis problem is currently confirmed as duplicate of existent PRB1608509 which is/will be fixed in Vancouver ServiceNow Version In the meantime, make sure you are at least in Utah version and that you include a notification body translation or follow all the steps of KB1156957Related Problem: PRB1652783