Choice values from dot-walked fields not displaying in the condition builder when creating a new list in Agent Workspace - Known Error

Choice values from dot-walked fields not displaying in the condition builder when creating a new list in Agent Workspace Description Choice values from dot-walked fields not displaying in the condition builder when creating a new list in Agent Workspace

From the logs, you will see the error:

SEVERE *** ERROR *** loadRow failure java.lang.NullPointerException at com.glide.script.GlideRecord.loadRow(GlideRecord.java:3624) at com.glide.script.GlideRecord.initIfNecessary(GlideRecord.java:1060) at com.glide.script.GlideRecord.getElement(GlideRecord.java:7440) at com.glide.ui.list.graphql.choice.query.ChoiceColumnQuery.getChoiceFields(ChoiceColumnQuery.java:35) at java.base/java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:710) Steps to Reproduce

Log into any OOB instance and open Agent Workspace 2. Click on the Lists option on the left side menu followed by "My Lists" 3. Click on "New Lists" 4. Select incident_task for Select Source field (any tables can also replicate the issue, e.g Problem) 5. Under editor, in the filter, select Parent > Incident > Subcategory 6. Click on the dropdown to the right of the Operator dropdown list

Expected behavior: Choice values should display

Actual behavior: Users see "No results found" instead Workaround This problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.