[Upgrade] Upgrade Monitor shows "Waiting for summary job to run" after the upgrade has completed because the UpgradeSummaryRecovery job looks for a truncated UpgradeSummary name, when it should look for the full nameDescriptionWhen the upgrade to Tokyo has completed, the Upgrade Monitor does not display the upgrade summary and many widgets display "Waiting for summary job to run" and the Upgrade Summary job never completes, as follows - Steps to Reproduce Upgrade the instance from San Diego or earlier to Tokyo Expected: UpgradeSummaryRecovery job reschedules UpgradeSummary job to the running node and Upgrade summary completes.Actual: UpgradeSummaryRecovery job does not find UpgradeSummary job and ends. Hence no upgrade summary is displayed to show the number of Skipped records and other upgrade details.WorkaroundIf the upgrade is still missing the Upgrade Summary data you can complete the Upgrade Summary by executing a script in the Scripts - Background module using the sys_id of the Upgrade History record using the following steps - 1. Find the sys_id of the upgrade history [sys_upgrade_history] for the family upgrade to Tokyo 2. Add the sys_id to this script and run in the Scripts - Background module - var logger = new SNC.UpgradeSummary('<SYS_ID_UPGRADE_HISTORY>'); logger.getAllDescriptions(); Example would be something like this: var logger = new SNC.UpgradeSummary('40bf89731b21211000345243604bcb44'); logger.getAllDescriptions(); Note: It will take about 5 minutes to complete this Upgrade Summary script for the family upgrade to Tokyo. 3. Once completed, check the [sys_upgrade_history] record to see it now has the summary of the upgrade and the Skipped Records count 4. Confirm the Upgrade Monitor is now displaying the expected Summary results 5. Next, you may need to do the same for each plugin that failed to complete and also show empty Skipped numbers - https://<INSTANCE_NAME>/sys_upgrade_history_list.do?sysparm_query=upgrade_finished%3DNULL 6. Open each [sys_upgrade_history] record for each plugin and copy the sys_id 7. Update the script with the sys_id from Step 6. and execute it in the Scripts - Background module with the same script as Step 2 Note: It will not take long to execute the Upgrade Summary job on each plugin, as they do not have many changes and it should complete in seconds. 8. Once all plugins have been updated with missing Upgrade Summary, check the [sys_upgrade_history] record for each plugin to see it now has the summary of the upgrade and the Skipped Records count. Related Problem: PRB1617940