Overview of the user management tool in Now Support<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } As a customer or partner administrator, you can manage your users in Now Support. The user management tool unifies the user creation experience across Now Support, Impact, and Now Learning, making it easier and faster to create and manage users. Access user management To manage users and accounts: Go to your profile menu.Select Manage users and accounts. Manage communications watchlist Communications and notifications lists for maintaining and updating company contacts are available on the My Support page. User management features User data in one place User data and access roles are aligned across Now Support, Impact, and Now Learning in one place.You can select each user profile for an enhanced view. Simplified user creation The user creation form uses a unified flow.New users sync across Now Learning, Now Support, and Impact within minutes.Instant verification confirms whether a user exists across Now Learning, Now Support, and Impact when you enter an email address. Clear options for removing user access To remove access for a user, you can either remove all access roles for a user or use the lock user function.The deactivate user option is no longer available. Related information Creating and managing Now Support users, granting and removing access, editing user roles Customer and partner admin training - End user provisioning to CORE