edge encrypted - Unable to open Catalog Items in Virtual agent. it opens a pop up rather than new tab, and the page goes blank, and the catalog item does not openIssue The expectation like San Diego is that Catalog items given by search in Virtual Agent opens in a new tab. Connected to this, URL Navigations (sys_cs_portal_url_mapping) should also allow control for where the links are directed to. Somehow in Tokyo, this is not working. Specially when edge encryption hides the URL (uniform resource locator) of the service-now.com instance.ReleaseTokyoCauseIn Tokyo, a new feature where the catalog items' links in VA are now shown in a pop up rather than a new tab. This is described in < https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/service-catalog-management/concept/request-topic-blocks-va.html > and controlled by property glide.sc.va.render_type.legacy = false in tokyo. ResolutionIf the customer wants to keep opening the item in a new tab rather than a pop-up, set glide.sc.va.render_type.legacy =true. Also, setting glide.sc.va.render_type.legacy=true will allow the URL Navigation to still work. Any edge encryption will also still work.