Inconsistent value in the state field of a consumable when it goes through the hardware asset request flow - Known Error

Inconsistent value in the state field of a consumable when it goes through the hardware asset request flow Description When a consumable model is requested through Standard Hardware Request from service catalog, on deploying the consumable its state is not set to "consumed". It is being set to In use or On order which is incorrect.

Steps to Reproduce

1. Create a new consumable asset request using the catalog item "Keyboard" - go to self service > service catalog > search for "Keyboard" 2. Approve the request and source it using a transfer order - Transfer option 3. Complete the transfer order and the tasks generated 4. Complete the catalog task to deploy the sourced asset to the user 5. Once the request is closed, verify the state of the consumable (entry generated in the model) in the form-view and list-view or open the below sample record to verify the issue. The state is "On order" in the form and "In use" in the list-view.

Workaround Issue is fixed via PRB1641838 HAM 8.0 version.

On deploying consumable through standard hardware request its state will be set to "consumed" with this fix