Change Request's Configuration Item Blocking the Form from LoadingIssue Go to the change request table [change_request] and open any records that has type Standard/Emergency, Click on the magnifier next to the "Configuration Item" to pick the configuration item but it's not showing anything. There is a spinning arrow next to the "Configuration Item" field.ResolutionCheck if there is a jquery logic in the UI Policy or any script.$('freeze_explanation_annotation').up().hide();The HTML element 'freeze_explanation_annotation' is only available in the normal and emergency views. It is not available in the standard view. The logic executed in the standard view form then crashed It stopped the entire from loading correctly.