Filter Option on Data List Widget Not WorkingIssue A user with the snc_external role is not able to filter records from Data List Widget on the portal. When you click on the filter icon nothing happens.ReleaseAll ReleasesCauseThe OOB "SN Desktop Filter" widget which controls the filter functionality on the Service Portal is likely not working due to the user having the 'snc_external' role. SN Desktop Filter /sp_widget.do?sys_id=81060168c713220023c86c158b976396ResolutionTo resolve the issue, the 'Public' checkbox field can be checked on the sp_widget record for 'SN Desktop Filter'. Alternatively, you may modify the 'Roles' for the widget to add in both snc_external and snc_internal.