'Please verify if you have selected the correct PPN' error when creating a Software EntitlementSummary Create new entitlement on Software Asset Workspace using option : Guided step-by-step walkthrough Add a PPN and it gives warning message as : The software product that corresponds to this publisher part number is defined as a subscription product. Please verify if you have selected the correct PPN. Related LinksThis is expected. When option selected Product Type= On Premise and trying to add PPN for Subscription type. Warning message is from Client Script = Show warning if PPN is SaaS https://instance.service-now.com/nav_to.do?uri=sys_script_client.do?sys_id=ea87690f739320107e88ef66fbf6a775 The PPN used has License Metric = User Subscription. This means the Product is of type Subscription not Installed. https://instance.service-now.com/samp_sw_license_metric.do?sys_id=48c5d8d293200300544814f1b47ffb45 A metric that licenses a user for the number of activated software subscriptions. When reconciliation is run for a Software Model that has one or more Entitlement(s) with this License Metric, a right is consumed for each unique, active Software Subscriptions records assigned to a user.