Check active maint-only plugins and hidden dependent store applications <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Some plugins and store applications are not visible on an instance because of their classification. These may include maint-only plugins or dependent Store applications with the user interface (UI) hidden in the ServiceNow Store. Maint-only Plugins Maint-only plugins can only be activated by ServiceNow engineers with special privileges. These plugins are visible to engineers before activation. Once activated, customers can also see them by searching in their instance. Dependent Store applications hidden on the Store UI ServiceNow products include multiple individual store applications. To reduce the need for customers to manage many apps, some are classified as dependency-only and hidden from search. These applications install or upgrade automatically with the parent application and do not require separate installation. Customers cannot search for them directly in the Store, but they are listed in the Dependencies section on the parent application page. Go to the application page.Select the Dependencies tab. Check the status of active maint-only plugins Once activated, customers can verify the status of plugins, including maint-only plugins if they are activated, by using one of the following methods. Inactive plugins are not visible to customers. Method 1: sys_plugins.list Log in to the instance where the plugin was activated.Type sys_plugins.list in the filter navigator and press Enter.On the page that opens, use the search bar to find the plugin by name or ID. Method 2: xmlstats.do Log in to the instance where the plugin was activated.Enter /xmlstats.do in the browser URL field.Search for the plugin name on the result page. Check the status of hidden dependent applications Hidden dependency applications install or upgrade automatically with the parent application. To check their status: Log in to the instance where you want to check for an installed hidden application.Type sys_store_app.list in the filter navigator and press Enter.On the page that opens, use the search bar to find the application by name or ID.Personalize the list to include columns such as App version or Hidden on UI to verify whether the application is a hidden dependency of another app.