View count is not added to new version from the old published previous version.DescriptionKnowledge Management article versioning feature is used to create and maintain multiple versions of a knowledge article.The issue is the view count is not synced to new draft version from the old published. Steps to reproduce:1. Open an article which is published version.2. Add in the list view the 'View count' and take note of the current view count.3. Check out the article.4. Go to the Portal then Search and view the same article.5. Go back to the list view of the article and notice that the Published version view count is incremented but the view count is not added in draft version.CauseThis is an expected behaviour where the sync would happen only when the draft version is created.The reason is as per the code mentioned in the below script include at line no 1719 the increment happens only when the draft article is viewed but not when the published one is viewed.KBViewModelSNC.https://<instance-name>.service-now.com/sys_script_include.do?sys_id=aef116f1d73221004792a1737e6103a4&sysparm_record_target=sys_script_include&sysparm_record_row=2&sysparm_record_rows=2&sysparm_record_list=nameSTARTSWITHkbview%5EORDERBYnameResolutionCustomer needs to go through customization if they want the implement the requirement or changing above behaviour.