Recertifying your app with code changesSummaryAll applications on the ServiceNow Store undergo a certification process before publication. In addition to the initial certification, ServiceNow Store apps can require: Recertification on a newer ServiceNow releaseRecertification for a new app version (code changes) Recertifying for new ServiceNow releases If you already have a certified application listed on the ServiceNow Store and do not intend to make any changes to the code or current listing, you can recertify the app for a new ServiceNow release. For more information see Recertifying your app for new ServiceNow releases Recertifying your app with code changes If you already have a certified application on the ServiceNow Store and intend to make changes to the code or its listing, you must re-submit the app for app and listing re-certification. For example, you have created a scoped application called "ScopedApp" v1.0.0 which is already certified and published in the Store, and want to update its version to v.1.0.1 because you have new features or have fixed defects. Because you have changed the code, you will need to get it re-certified before you publish it to the Store so that existing customers can get this update. Prior to submitting the new version for re-certification please make sure to test your application, run through your entire Test Plan, and ensure that everything is in working order. How to recertify an app with code changes From within your Vendor instance (venXXXXX.service-now.com) navigate to your application record Navigate to System Applications > My Company ApplicationsSearch and select your Application Name. Make sure to increment the version i.e. to v1.0.1 Upon opening your application record, Upload the application to TPP by clicking on Publish To Store related link. Fill in the email and password for the ServiceNow account that is used to login for https://tpp.service-now.com With the app now uploaded to TPP, you can begin the re-certification submission process. To begin that effort, login to https://tpp.servicenow.com. You should be able to find your app in the "In Draft" state under the "In-Process" section of the Certify page From here, click on App review/Listing Review, you will have to update all required fields. Once updated, the app will now be in "draft complete" state and is available for you to submit for the App Review (also known as a technical review) and Listing Review (also known as marketing review) as shown below. Both these reviews can be submitted simultaneously From the App Review link, it will direct you to App Detail section as shown below. You must complete all required fields and attach required documents in order to be able to submit the app for re-certification. Once filled, click on “Submit for App Review” to submit the app to certification team queue. From the Listing Detail section, you can submit marketing information for listing review. You must complete all required fields in order to be able to submit the app for re-certification. Please refer to the App Publisher Guide for best practices and branding guidelines After the app and listing have been submitted you can track the status by either going to the Certify page or under the app/listing details page. For listing review, we have a built-in notes section in the listing details page where the reviewers can provide feedback and you can respond with your own notes. For app review, our certification team will get in touch with you with an expected timeline and any updates required. We also enable system notifications which will notify you by email of any status change.After the app and listing have passed certification, you will be able to publish the update to the Store as shown below. For more information about certification, please see Certifying your ServiceNow Store App and certification requirements Note that you must be a Build Partner to list an application on the ServiceNow Store. If you are not a Build Partner Program participant and you want to develop and sell applications on the ServiceNow Store you can join the ServiceNow Partner Program. Learn More