Knowledge article rating is not reflected properly when printing article to pdf from portal. - Known Error

Knowledge article rating is not reflected properly when printing article to pdf from portal. Description Knowledge article rating is not reflected properly when printing article to pdf from portal.

Rating stars are visible in black color in most useful widget in the portal after upgrade

Steps to Reproduce

Open any article from Service Portal Rate the article for example, 2 stars Refresh the page Click on the 3 dots on the browser to and select Print

Result: The stars are visible in black color and rating is not reflected on the printed article. Workaround This problem has been Fixed . If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.