Different results are shown in Agent Assists for the same query in different Cases.Issue Different results are shown in Agent Assists for the same query in different Cases.ResolutionWhen you open CS0000001 in Agent Workspace and you search for the string "STRING1-STRING2", CS0000001 will not appear because you are already on the record. Instead, it looks at the parts of the string and tries to show you related records. For example, if we take the first part of the string mentioned ("STRING1") and search for this while on CS0000002 in Agent Workspace, you will see multiple cases appearing, such as CS0000003 and CS0000004 - - CS0000003 will appear, as it has the same Short Description as CS0000002. - CS0000004 will appear, as it contains "STRING1" in the Related Record field.