How the values are updating in service_availability tableIssue How the values are updating in service_availability table.ResolutionI have taken the below doc as a reference to understand how the Availability is being calculated for a Service offering, https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/service-owner-workspace/task/create-SPM2-service-availability.htmlB)We have seen two ways an Availability for a service offering is calculated, >One through a daily schedule job "Calculate Availability" which runs daily >The other is when you create/update/delete Outage there is a business rule 'Recalculate Availability' that runs on cmdb_ci_outage table which calls the necessary script includes to do the Availability calculation for the service offering https://<INSTANCE NAME>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=80608f120a0a0b8c0107903fd79fa12f We see that the main script includes that actually reads the Service details and as per commitment, availability of service is being calculated, as in below, AvailabilitySummarizer CALLS >> AvailabilityCalculator UPDATES >>AvailabilityRecord The link to the three script includes are below, i)AvailabilityCalculator https://<INSTANCE NAME>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=f68ee4d70a0a0bb900bdb7319b857ce3 ii)AvailabilitySummarizer https://<INSTANCE NAME>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=f7f5eafb0a0a0bb900720edb23a717ca iii)AvailabilityRecord https://<INSTANCE NAME>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=f7b4c6120a0a0bb9002ffa11d73329a2