Tokyo Patch 4a Hot Fix 1: Known Errors - Known Error

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Tokyo Patch 4a Hot Fix 1 : Known Errors

This article presents notable known errors in Tokyo Patch 4a Hot Fix 1, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal .

Note : The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Tokyo Release Notes .

Severity 1 The following table lists notable Severity 1 known errors in this patch.

Article Problem Category Title KB1208278 PRB1547401 Persistence Gateway database pool can't be instantiated at node startup KB1224143 PRB1630363 Huge Standby DBI Replication Lags being caused by multiple IndexCreator Jobs triggered on large cmdb tables via fix script introduced in PRB1544167 post upgrade to Tokyo KB1218131 PRB1632463 batchedGlideAjax can set sysparm_aggregation_size incorrectly, and when it's a large number, it can cause AJAXXMLHttpAggregator to run the app node out-of-memory KB1221999 PRB1635585 StaticContentServer caches the existence and nonexistence of snc_node_disable.html KB1228434 PRB1637031 App Engine Studio: The user is not able to add 'Data' or 'Experience' to the App Severity 2 The following table lists notable Severity 2 known errors in this patch.

Article Problem Category Title KB0958489 PRB1281005 Agent Workspace Attachment - Attachments are not copy into Incident from Interaction KB1224507 PRB1569268 Live Feed Live feed notifications become active after upgrading to San Diego KB1204205 PRB1570277 Document Viewer FontCache causes high heap memory pressure on user instances KB1123503 PRB1573218 Service Mapping Inefficient GlideRecord query for 'sm_ci_field_data' from 'CiFieldDataDaoImpl' (function "_size") through 'CiChangeFlapperHandler' results in a warning as 'Table handling an extremely large result set' KB1176827 PRB1608883 Software Asset Management Professional Reconciliation fails with an error when an incorrect license metric is used KB1225738 PRB1622571 Performance: Utah Upgrade performance Degradation KB1223267 PRB1623070 Reference Cascade Rules on dictionary records aren't triggered when repairing the plugin KB1216793 PRB1631253 The activity formatter does not work as expected on the sc_task table after upgrading to Tokyo KB1217281 PRB1632249 The agent chat window appears empty after the agent accepts the work item if Dynamic Translation for Agent Chat (DTAC) is on KB1227421 PRB1636113 Seismic applications (Workspace / Next Experience) will fail to load if sys_attachment Before Query BR alters the query and includes a column not present in OOTB sys_attachment KB1264221 PRB1637111 The Visibility Content Plugin version is downgraded after upgrading KB1226239 PRB1637689 [glide.activity.api_version v1] - When sys_activity_document_table record is present for tables with their own AS rule, updates don't show up in Workspace Activity Stream KB1269802 PRB1638858 In Tokyo, the system property 'glide.rollback.expiration_days_scripts_bg' changed from the default 10 to 1 KB1273281 PRB1640075 High heap memory consumption during PDF generations with Itext5. KB1272049 PRB1641808 Domain value changes when there is a conflict in the Planned start and end date in the change request. KB1272717 PRB1642966 Incorrect Discovery classification due to SNMP OID "1.3.6.1.4.1.9.1.2244" Firewall device getting classified as Switch