Change Request - Invalid state transitionIssue When trying to take a Change Request from "New" to "Assess", the error: "Invalid state transition. Can not update from state 'New' to state 'Assess' with given values.", is seen.ReleaseAll releasesCauseThere is a custom state model set to active with all the fields set to empty which has caused the error "Invalid state transition. Can not update from state 'New' to state 'Assess' with given values.".ResolutionDeactivating the custom state model will correct the issue, you will not see the error. Navigate to State Management > State modelsVerify that all the models have "false" in the Active column (Note: If you are not using change models then the state models are set to false by default.)