<h2>Viewing the Business Hours Spend Optimization reports</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="reference" /><meta name="DC.title" content="Viewing the Business Hours Spend Optimization reports" /><meta name="abstract" content="The Business Hours reports help you to identify resources that waste money by being powered on for a significant time when they should be powered off." /><meta name="description" content="The Business Hours reports help you to identify resources that waste money by being powered on for a significant time when they should be powered off." /><meta name="DC.relation" scheme="URI" content="../../../product/cloud-insights/concept/bh-cloudin.html" /><meta name="DC.relation" scheme="URI" content="../../../product/software-asset-management2/concept/it-asset-management.html" /><meta name="DC.relation" scheme="URI" content="../../../product/cloud-insights/concept/cloud-insights-admin-guide.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-02-02" /><meta name="DC.date.modified" content="2023-02-02" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="optimization-bh-tab-cloudin" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Viewing the Business Hours Spend Optimization reports</title></head><body id="optimization-bh-tab-cloudin"> <div class="breadcrumb"><a class="link" href="../../../product/software-asset-management2/concept/it-asset-management.html" title="Manage software licenses, hardware assets, and cloud assets with intuitive work flows and life cycle visibility.">IT Asset Management</a> > <a class="link" href="../../../product/cloud-insights/concept/cloud-insights-admin-guide.html" title="The Cloud Cost Management app, available in the ServiceNow Store, helps you to analyze the full range of costs associated with cloud assets so you can identify and take action on opportunities to save money and optimize operations.">Cloud Cost Management admin guide</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Viewing the <span class="ph">Business Hours</span> Spend Optimization reports</h1> <div class="body refbody"><p class="shortdesc"><span class="ph">The <span class="ph">Business Hours</span> reports help you to identify resources that waste money by being powered on for a significant time when they should be powered off.</span></p> <div class="section" id="optimization-bh-tab-cloudin__section_vkk_4tc_4hb"><h2 class="title sectiontitle"><span class="ph">Business Hours</span> tab</h2> <div class="p"><span class="ph">Use one of the following methods to view the reports.</span> <ul class="ul" id="optimization-bh-tab-cloudin__ul_zxm_ksh_mqb"><li class="li">Select <span class="ph menucascade"><span class="ph uicontrol">Analytics</span> > <span class="ph uicontrol">Spend Optimization</span></span> and then select the <span class="ph uicontrol">Business Hours</span> tab.</li><li class="li"><span class="ph">Navigate to <span class="ph menucascade"><span class="ph uicontrol">Cloud Insights</span> > <span class="ph uicontrol">Cost Optimization</span> > <span class="ph uicontrol">Business Hours</span></span>.</span> On any <span class="ph">Business Hours</span> tab, select <span class="ph uicontrol">Business Hours Analytics</span>. The Spend Optimization page opens on a new browser tab.</li></ul> <span class="ph">For information on filtering the data, see <a class="xref" href="reports-customizing-cloudin.html" title="You can customize Cloud Cost Management report appearance and the data that appears in reports.">Working with and customizing reports</a>.</span> <span class="ph">If you have the <span class="ph">insights_owner</span> role (not the <span class="ph">insights_admin</span> role), then only accounts that are assigned to you appear in the filters and data.</span> <span class="ph">You can save some charts as images. Select the menu icon (<img class="image icon" id="optimization-bh-tab-cloudin__image_tw2_yp2_v3b" src="../reuse/../image/menu-icon.png" alt="Menu icon." />) and select the image type.</span></div> <p class="p"><img class="image" id="optimization-bh-tab-cloudin__image_jvm_xpz_zvb" src="../image/businesshours_optimization.png" alt="Spend optimization business hours tab shows spend , predicted spend, and predicted savings." /></p> <dl class="dl"> <dt class="dt dlterm">Total Cloud Spend</dt> <dd class="dd">Total spend on cloud resources. The <span class="ph uicontrol">Policy</span> filter does not apply for this chart.</dd> <dt class="dt dlterm">Total Business Hours Spend</dt> <dd class="dd">Total spend for resources that are on during business hours (as determined by Business Hours policies).</dd> <dt class="dt dlterm">Total Non-Business Hours Spend</dt> <dd class="dd">Total spend for resources that are on during non-business hours (as determined by Business Hours policies).</dd> <dt class="dt dlterm">Total Resources</dt> <dd class="dd">Number of resources in your cloud infrastructure.</dd> <dt class="dt dlterm">Business Hours / Non-Business Hours Spend</dt> <dd class="dd">Timeline of spend for resources. The report groups spend during business hours and during non-business hours.</dd> <dt class="dt dlterm">Top Potential Savings by Owner / Top Potential Savings by Assigned To</dt> <dd class="dd"><div class="p">`<ul class="ul" id="optimization-bh-tab-cloudin__ul_svq_4l4_pkb"><li class="li">Users with the <span class="ph">insights_admin</span> role see potential savings by <span class="ph uicontrol">Owner</span>: The most savings that could result for each Insights Owner if all recommended changes are implemented. Users with the <span class="ph">insights_admin</span> role can use the <span class="ph uicontrol">Owner</span> filter.</li><li class="li">Users with the <span class="ph">insights_owner</span> role see potential savings by <span class="ph uicontrol">Assigned To</span>: The most savings that could result for each Assigned To user if all recommended changes are implemented. Users with the <span class="ph">insights_owner</span> role can use the <span class="ph uicontrol">Assigned To</span> filter.</li></ul> </div> </dd> <dt class="dt dlterm">Top Potential Savings by Change Group</dt> <dd class="dd">Ordered by change group for resources: The biggest savings that could result if all recommended business hours changes are implemented.</dd> </dl> </div> </div> <div class="related-links"> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../product/cloud-insights/concept/bh-cloudin.html" title="A Business Hours job applies policies to identify resources that are running when they should be powered off, reports them, and can start and stop them on a schedule that you specify. Running only during specified business hours can significantly reduce your cloud spend.">Business Hours: Ensuring resources run only when required</a></div> </div> </div></body></html></div>