<h2>Dynamic translation</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Dynamic translation" /><meta name="abstract" content="Using dynamic translation, you can customize email notifications automatically for users across multiple regions based on their preferred language." /><meta name="description" content="Using dynamic translation, you can customize email notifications automatically for users across multiple regions based on their preferred language." /><meta name="DC.relation" scheme="URI" content="../../../administer/notification/concept/c_EmailNotifications.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/concept/intro-now-platform-landing.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/general/concept/config-now-platform-core-features.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/notification/reference/notifications.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/notification/concept/system-notifications.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/notification/concept/static-translation.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/notification/task/enable-email-notification-translation.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/notification/task/config-email-notification-banner.html" /><meta name="DC.relation" scheme="URI" content="../../../administer/notification/task/enable-dynamic-translation.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-02-02" /><meta name="DC.date.modified" content="2023-02-02" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="dynamic-translation" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Dynamic translation</title></head><body id="dynamic-translation"> <div class="breadcrumb"><a class="link" href="../../../administer/general/concept/intro-now-platform-landing.html" title="As a platform administrator, you have the power of the Now Platform at your fingertips. The Now Platform is an application platform as a service that automates business processes across the enterprise.">Administer the Now Platform</a> > <a class="link" href="../../../administer/general/concept/config-now-platform-core-features.html" title="The Now Platform provides for a multitude of customization options to your applications. Customize your UI, handle user and data administration, and localize your instance for time zones, currencies, and more.">Configure Now Platform Core Features</a> > <a class="link" href="../../../administer/notification/reference/notifications.html" title="Use ServiceNow Notifications to manage system email, create system notifications, and configure how your system responds to inbound email.">Notifications</a> > <a class="link" href="../../../administer/notification/concept/system-notifications.html" title="Set up notifications to alert users of record changes that may concern them. You can notify users via email, SMS text message, push notification, or messaging app.">System notifications</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Dynamic translation</h1> <div class="body conbody"><p class="shortdesc">Using dynamic translation, you can customize email notifications automatically for users across multiple regions based on their preferred language.</p> <div class="section" id="dynamic-translation__section_xwj_brv_mtb"><h2 class="title sectiontitle">About dynamic translation for email notifications</h2> <p class="p">Dynamic content notifications are user-specific. You can use dynamic translation to translate notifications automatically based on the language selected by the recipient.</p> <p class="p">For example, a requester whose language is set to French will automatically receive notification emails in French, while a Spanish requester would be notified in Spanish.</p> <div class="p">Using dynamic translation involves the following tasks:<ol class="ol" id="dynamic-translation__ol_nbv_4vg_mtb"><li class="li"><a class="xref" href="../../dynamic-translation/task/activate-dynamic-translation.html" title="Activate the Dynamic Translation plugin (com.glide.dynamic_translation) to enable all the required APIs.">Activate Dynamic Translation</a></li><li class="li"><a class="xref" href="../task/enable-email-notification-translation.html" title="Enable dynamic translation of notifications for the global application.">Set system property for dynamic translation</a></li><li class="li"><a class="xref" href="../task/enable-dynamic-translation.html" title="Enable dynamic translation for a notification to send dynamically translated emails to recipients in their preferred language.">Enable dynamic translation</a></li></ol> </div> <p class="p">After dynamic translation is enabled, you can send emails and view or preview the translated email in the preferred languages of the recipients by accessing the <span class="ph uicontrol">Translated Email Contents</span> tab.</p> <div class="note"><span class="notetitle">Note:</span> The language preference of users mentioned in <span class="ph uicontrol">cc</span> and <span class="ph uicontrol">bcc</span> fields is not considered.</div> </div> </div> <div class="related-links"> <ul class="ullinks"><li class="link ulchildlink"><strong><a href="../../../administer/notification/task/enable-email-notification-translation.html">Enable dynamic translation</a></strong><br /> Enable dynamic translation of notifications for the global application.</li><li class="link ulchildlink"><strong><a href="../../../administer/notification/task/config-email-notification-banner.html">Configure the note banner for translated emails</a></strong><br /> Configure the content for a translated email note banner displayed at the top of the page to display a customized message to the recipient.</li><li class="link ulchildlink"><strong><a href="../../../administer/notification/task/enable-dynamic-translation.html">Enable dynamic translation for email notifications</a></strong><br /> Enable dynamic translation for a notification to send dynamically translated emails to recipients in their preferred language.</li></ul> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../administer/notification/concept/c_EmailNotifications.html" title="Use email notifications to send selected users email or SMS notifications about specific activities in the system, such as updates to incidents or change requests.">Email and SMS notifications</a></div> </div> <div class="linklist relinfo relconcepts"><strong>Related concepts</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../../../administer/notification/concept/static-translation.html" title="Using static translation, you can customize email notifications for recipients across multiple regions based on their preferred language.">Static translation</a></li></ul></div> </div></body></html></div>