In a Survey, Categories were showing even if there were no Questions under the Category.Issue In a Survey, Categories were showing even if there were no Questions under the Category.ResolutionI checked the Dictionary Entry of the 'Depends On' field and I can see the Reference Qualifier has been changed ---> https://xxx.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=b1e95485db610300f4db16d15b961901%26sysparm_view=advancedOut-of-the-box, the Reference Qualifier will only bring back records that are in the same Category. Your custom Reference Qualifier brings back all records, regardless of if they are in the same Category. Doing this will bring unexpected results and this is why the Category is displayed on your Survey, even if there are no Questions displayed. Checked the Dictionary Entry of the 'Depends On' field and saw the Reference Qualifier has been changed to show Questions outside its Category - --> https://xxx.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=b1e95485db610300f4db16d15b961901%26sysparm_view=advanced Out-of-the-box, the Reference Qualifier will only bring back records that are in the same Category. Customer's custom Reference Qualifier brings back all records, regardless of if they are in the same Category. Doing this will bring unexpected results and this is why the Category is displayed on your Survey, even if there are no Questions displayed.