New GRC features are not available in TokyoIssue Why are the new GRC features not available/working after upgrading the instance to Tokyo?ReleaseTokyoCauseGRC Applications are not upgraded along with the instance upgradeResolutionGRC Applications need to be upgraded separately from ServiceNow Store/plugin sections after you upgrade your instance. After you upgrade the applications, you will be able to view the features mentioned in the release notes. https://docs.servicenow.com/bundle/tokyo-release-notes/page/release-notes/governance-risk-compliance/grc-rn.html You will notice the "Update" Option available under applications that you have installed. Please make sure to update the respective applications in order to have the latest features.