Entitlement field is not auto populating on case form.Issue An entitlement defines the type of support that a customer receives as well as the supported communication channels, it can be associated with a product, an asset, an account, or a contract. Steps to replicate: Click on create new case.Now populate the account which has single entitlement.Check the entitlement for where it is not auto populated.CauseThe behavior is expected; the entitlement field is auto-populated after the submission of the form. "Populate entitlement " Client Script, sets the entitlement when the Account is populated on the form (its onLoad, not onChange). https://<instance>.service-now.com/nav_to.do?uri=sys_script_client.do?sys_id=1d694f97c3c20200348dd02422d3ae7a