Linux Server Discovery failing due to missing MAC Address for network interface, or IP / Adapter's missing - Known Error

Linux Server Discovery failing due to missing MAC Address for network interface, or IP / Adapter's missing Description When discovering a Linux Server configured with bonded interfaces, Discovery may fail at the payload processing stage due to missing required attributes for a network interface. Or sometimes Discovery completes, however certain IP / Adapter is missing. This issue occurs when the linux server has multiple bonded interfaces, and at least one of the bonded interfaces has a permanent MAC address assigned.

Steps to Reproduce

On a linux server with multiple network interfaces, assign a permanent MAC Address to a bonded interface. Attempt to discover the server using Discovery.

One of below will happen:

-Discovery will fail at the payload processing stage, and in the horizontal discovery log for step "Extract interface data - for kernel 3 and above", the log will show that there is no collected interface name/mac address pair for one or more of the interfaces on the server.

-Discovery completes, however certain IP / Network Adapter is missing from the CI.

Workaround -If you are on Tokyo release, please firstly install plugin / app: Visibility Content

-Then import and commit attached updateset sys_remote_update_set_89557054c354a9905876f53115013147.xml

-If you are on version prior to Tokyo, apply below:

open pattern: Linux Server, at step: 3.2.5. Extract interface data - for kernel 3 and above

Update value field to below: (you can also click on the format button to format it)

} rtn = data;