Service Builder 'Selected groups' field doesn't populate when editing a service offering - Known Error

Service Builder 'Selected groups' field doesn't populate when editing a service offering Description When using Service Builder to edit a Service Offering record and if the "Digital Portfolio Management" plugin was installed, you drop down the 'Selected groups' field to choose one or more groups. But after you click Save & Close, the field doesn't keep the entry. It remains blank.

Steps to Reproduce

1. Login to an instance that has 'Service Builder' installed on it. 2. Impersonate a user who has 'service_editor' role (such as 'Peggy Mclaughlin). 3. Open a Service Offering record and edit it using Service Builder. 4. Under the 'Operations' tab, drop down the 'Selected groups' field list to select one or more groups. Then click Save & Close. 5. Open the same Service Offering record and observe in the Operations tab that 'Selected groups' value(s) is NOT saved. The field is blank. 6. Repeat step 4 for all other fields in the Operations tab. You will observe the values are saved for those fields.

Workaround 1) Login as a user with the required role (at least catalog_builder_editor) to modify the " Catalog Variable Sets " table (io_set_item).

2) Change the "Order" column of the "KPI Group Mappings.Create Service Offering CRP" Catalog Variable Set (table "io_set_item", sys_id "345e3945eb13011088f0d7ac785228a1") to something other than 100 (i.e 1001). After doing so, the "Selected groups" field in Service Builder should save selected values.