Language Picker on Portal doesn't switch back to englishIssue When we chose any other language from the language picker on the service portal which was enabled with Tokyo, it doesn't show the option to switch back to English ReleaseAll CauseThe English language in the sys_langauge table is inactive. Resolutionif we are trying to enable the English language in the sys_language table it throws a data policy error. "Data Policy Exception: The Following Fields are read-only Active". Data Policy: https://instance-name.service-now.com/nav_to.do?uri=sys_data_policy2.do?sys_id=8f4148aeb7060110d800911cde11a94b The Error which we see while enabling the English language in the sys_language table is coming from the 'Activate a language' business rulehttps://instance-name.service-now.com/nav_to.do?uri=sys_script.do?sys_id=ac22e7aab7c20110d800911cde11a9d0On line 9 of the business rule condition satisfies as activate a plugin of English is not present, so null satisfies and aborts the operation and returns the error. To enable English language entry. We need to disable the 'Activate a language' Business rule. Then enable the English language entry https://instance-name.service-now.com/nav_to.do?uri=sys_language.do?sys_id=46134663db6bffc0d5ccca7e3b9619e0 Revert back the Business rule to the OOB version, so it gets enabled The English language can be seen in the language picker in the portal.