Javascript: 'false' means trueThis is a mistake lots of customer have made, practically anywhere a script is used. false This is the value of a boolean object. It means false. 'false' and "false" This is a string object, with 5 text characters in it as the value. Why this is a problem Although ServiceNow platform does have some no code or low code features, if you are writing Javascript anywhere, you do need to know what you are doing, especially in relation to Type Casting. If javascript type casts a non-empty string to boolean, it ends up as false, and the complete opposite of what you intended. Here is a simple test in a browser console to prove this: Examples of where this has been used incorrectly .setWorkflow('false')The next record operation would trigger business rules and engines, and not turn these off as expected. Use .setWorkflow(false) instead.