Engagement Messenger does not show Attachments from Knowledge Base Articles.Issue Engagement Messenger does not show Attachments from Knowledge Base Articles.ResolutionPlease see the attached files -1. EM- Knowledge Attachments & Images.pdf 2. EM_Attachments&Images.xml Please review the PDF first and then load the update set and test. Important Note: If you are using Engagement Messenger v5.1.3, you can use the Update Set provided. Otherwise, please follow the steps in the attached PDF.