Interaction fields are not populating the data properly - Known Error

Interaction fields are not populating the data properly Description Within Agent Workspace, on Interaction records, reference fields are not populating the data properly

Steps to Reproduce

1) Hop to any Tokyo instance 2)Go to Agent workspace Click on + icon and create a new interaction record by filling out the mandatory fields 3) Once the newly created form reloads try editing reference field Openedby with "ss" immediately click outside some where which is outside Openedby element range. 4) See the issue "Please select a value from the list of results in the dropdown." without autosuggestion list.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.