Emojis not supported and encoded breaks the integrationIssue Emojis aren't supported and when used via REST call was observed as encoded value which has "&" which breaks the XML Parsing. Scenario: Remote Process Sync based integration was not generating outbound subflows when Emojis were used in work notes {Integration Hub change queue}Unable to push Emojis to another instance via Virtual Agent {sys_message_ui}CauseThe payload formed contained encoded emoji having unsupported characters for REST call which breaks the integration. Emoji encoded was � and "&" should be used as "&" which breaks the XML parser. 16:23:09.156 Warning worker.1 worker.1 txid=7b5fb5a81b3f WARNING *** WARNING *** org.xml.sax.SAXParseException; lineNumber: 2; columnNumber: 9; Character reference "�" is an invalid XML character.16:23:09.157 Error worker.1 worker.1 txid=7b5fb5a81b3f SEVERE *** ERROR *** java.lang.NullPointerException ResolutionAdd below two property and set to True Property Name: glide.util.xml.transformer.handle.utf16_surrogate_pairs glide.util.xml.transformer.donot_strip.utf16_surrogate_pairs Type: true/false Value : True