Known Error Article not showing under known error related list.Issue The known error articles document the root cause and the workaround of the problem to help with deflecting incidents. The issue is the articles are not shown under known error article related list when attached. Steps to reproduce:1. Open an incident.2. Search for known error article in related search and attach it.3. Check the known error article related list where article record is not found under related list.CauseThis an expected behavior.The reason is the known error articles related list has filter as source task is incident number.This states that known error articles created from this incident will only be shown under the mentioned related list.ResolutionIf the requirement is to have all the known errors articles attached as well to be visible under related, then a customization is required.Either a custom related list itself needs to be created or customize the existing related list.