On upgrade to virtual agent pro from lite, Help module is not working.Issue After upgrading the from Lite version to virtual agent pro, in teams virtual agent help tab is not loading. It is showing "instancename.service-now.com refused to connect" error.ReleaseSan Diego Patch 7aCauseWhen installing few plugins for Teams, ServiceNow creates HTTP response headers to address Cross-Origin Resource Sharing (CORS) between Microsoft and ServiceNow, however, these headers don't apply to all pages. As a result, few links are not loading. To address this, we'll need to create a new response header to give permission to teams.microsoft.com for all ServiceNow pages.Resolution1. On your ServiceNow instance, elevate your admin role to "security_admin". 2. Make sure you are in Global scope. 3. Go to sys_response_header.list 4. Click on "New" button. 5. Fill out the following: Applies to: All Pages Name: Content-Security-Policy Value: frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com 6. Save the changes and retry loading the link/tab.