Public chat and Private chat tabs not visible in Live Agent Chat Window in Agent WorkspaceIssue Public chat and Private chat tabs are not visible for the Agent in the Live Agent Chat Window in Agent Workspace while chatting with the End User. ReleaseAllCauseThe issue is due to multiple records present in the 'sys_cs_live_agent_setup' Table. ResolutionLogin to the instance and go to the 'sys_cs_live_agent_setup_list' Table from the Filter NavigatorIdeally, there should be only one record in the 'sys_cs_live_agent_setup' table, Delete any extra record present other than the global domain oneOnce done, the Public chat and Private chat tabs will be visible in the Live Agent Chat Window in Agent Workspace