How admins can able to edit the OOB pages in Virtual agent dashboard?Issue In OOB Virtual agent dashboard the pages are read-only, and also unable to modify the data source of the OOB pages "Usage" displaying message as "Read-only.The page definition has a protection policy" ReleaseAll releasesCauseIt is expected behaviour as per design, Admins cannot edit the Virtual agent OOB dashboard pages. (It's a conscious decision because UIB pages are NOT upgrade-safe. When customers make any change on the page, the composition is updated and updates won't be applied. Also, there is a chance of page breaking because the data brokers and the client scripts on the page will be out of sync with the composition(between upgrades).ResolutionOne possible way where we achieve this, by creating duplicate copy of 'usage' page which create a new variant. With the new variant you can edit the data source as per your expectation. Please follow below steps which meets as per your requirement: 1. Login to affected instance 2. As an admin, Change the application scope to "conversational analytics" 3. Go to "Virtual analytics dashboard" 4. Top right corner --> Click on edit page 5. From pages, select --> Usage 6. Variants -> usage default -> click on 3dots --> create duplicate Output: Custom variant will be created with the "Usage" page 7. In the custom variant, click on 3 dots --> Edit page variant setting --> Modify the custom name as per your requirement 8. In, usage default --> click on 3 dots --> Edit conditions --> Make the Order '100' ( Note: The Variant which have less order no, will reflect while accessing the dashboard, so for the custom variant keep order as '0') 9. In custom variant, you can able to edit the data source as per your requirement. On following above steps that would make OOB pages editable on "Virtual agent dashboard"Note: Here i have taken an example of "Usage" page, the same steps applies to all the OOB Virtual agent dashboard pages.