[Android] The Mobile Card font size is compressed to show all characters when the text is long - Known Error

[Android] The Mobile Card font size is compressed to show all characters when the text is long Description Issue Description: [Android] The Mobile Card font size is compressed to show all characters when the text is long.

Steps to Reproduce

Activate the OOB Plugin "ITSM Mobile Agent".

1. Create a Mobile Card Template. Field value: Text style: Bold; Size 20; MaxLines: 2. 2. Create a Mobile Card based on the Mobile Card Template. Set the Field Value to Short description. 3. Using the Mobile Card on the OOB Unassigned Incidents List View. 5. Set the Short description of an Incident record to "Begin test long string1 test long string2 test long string3 test long string4 test long string5 end". 4. View the incident record on the Unassigned Incidents on List View.

Expected behavior It should show part of the Short description and use '...'. The font size shouldn't be changed. Actual behavior It shows all characters and font size is compressed.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.