Knowledge articles not redirecting to kb_article page Issue In AI search-enabled portal, when clicking on generated suggested results for knowledge articles, users are being redirected to page id=form with sys_id as undefined in url for custom portals. This happens after upgrade to employee center pro version 27.0.2CauseAfter upgrading to employee center pro version 27.0.2, a new record of Knowledge search results is created in EVAM config definition for OOB <https://<Instance>.service-now.com/nav_to.do?uri=sys_ux_composite_data_template_predicate_bundle.do?sys_id=34e7294753571010069addeeff7b1222 This is using ec_navigation declarative action. For the custom portal we will define navigation as action name which is OOB available action before upgrade.ResolutionUpdate the action name to ec_navigation for custom portal in sp_ai_search_results_action_config table and update the payload query parameters similar to OOB employee center record.