Some Users are unable to open a Project in the New Project Workspace (Infinite Loading)Issue Some Users are unable to open a Project in the New Project Workspace and instead the page is infinitely loading.CauseThis is most likely caused by the "pm_project_workspace_columns" User Preference for the Affected Users. If users are seen this issue for team space projects then user preference will be tsp1_project_workspace_columns, tsp2_project_workspace_columns, tsp3_project_workspace_columns, tsp4_project_workspace_columns and tsp5_project_workspace_columns.ResolutionGo to the User Preference [sys_user_preference] TableFilter for User = Affected UserDelete the respective project table User Preference as mentioned below table, Project Tableuser preferencepm_projectpm_project_workspace_columnstsp1_projecttsp1_project_workspace_columnstsp2_projecttsp2_project_workspace_columnstsp3_projecttsp3_project_workspace_columnstsp4_projecttsp4_project_workspace_columnstsp5_projecttsp5_project_workspace_columns If user don't want to clear the user preference then user can run the below fix script to correct the user preferences var rootTable = 'pm_project'; var tableApi = new TableUtils(rootTable); var tableArrayList = tableApi.getTableExtensions(); var tableArray = j2js(tableArrayList); tableArray = [rootTable].concat(tableArray); gs.info('tableArray::' + tableArray); for (var i = 0; i < tableArray.length; i++) { var userPref = tableArray[i] + '_workspace_columns'; var gr = new GlideRecord('sys_user_preference'); gr.addQuery('name', userPref); gr.query(); while (gr.next()) { var userPreferenceColumns = gr.getValue('value'); userPreferenceColumns = JSON.parse(userPreferenceColumns); if (!Array.isArray(userPreferenceColumns)) { var columns = Object.keys(userPreferenceColumns).map(function(key) { return userPreferenceColumns[key]; }); var ugr = new GlideRecord('sys_user_preference'); ugr.get('sys_id', gr.getValue('sys_id')); ugr.setValue('value', JSON.stringify(columns)); ugr.update(); } } }