Service Bridge (Legacy)- Troubleshoot Missing Entitlements IssueFollow the steps to troubleshoot missing entitlements issue Refresh Entitlement Navigate to All > Service Bridge > CustomersClick the Refresh Entitlement related link Check Entitlement generated Navigate to All > Service Bridge > CustomersOpen the recordCheck the entitlements related list for the entitlement records Entitlements Not Generated Navigate to All > Customer Service > AccountsOpen the corresponding account associated to the Customer Check if Sold Products exists on the accountCreate a record if the sold products missingClick on Refresh Entitlements should generate entitlements