Conversations are taking time to reflect on the Conversations Tab of Virtual Agent DashboardIssue Batch Id is taking time to generate, causing latency for conversations to reflect in the conversations tab of the Virtual Agent Dashboard ReleaseAllCauseThere is an ETL Script which fetches the Events to the Virtual Agent Dashboard and this ETL Script executes every 15 mins, Once it completes the batch IDs get generated for conversations. ResolutionIdeally, The below script runs every 15 mins and if the Conversations need to be loaded fast in the Conversations Tab of the Virtual Agent dashboard, the Repeat interval of the Scheduled Script 'Conversational Analytics ETL Process' can be reduced. ETL Script Link : https://<instance_id>.service-now.com/sys_trigger.do?sysparm_record_target=sys_trigger&sysparm_record_rows=1&sysparm_record_row=1&sysparm_record_list=nameCONTAINSETL%5EORDERBYname&sys_id=84b0fd0c97951110ebbc7b890353af41&sysparm_nostack=true Scheduled Script 'Conversational Analytics ETL Process' Link :https://<instance_id>.service-now.com/sysauto_script.do?sys_id=df57f825732210108564b17afef6a7b6&sysparm_record_rows=1&sysparm_domain=null&sysparm_record_scope=c53ca02a73c310108564b17afef6a7c0&sysparm_domain_scope=null&sysparm_record_list=nameCONTAINSETL%5EORDERBYname&sysparm_nostack=true&sysparm_record_row=1 NOTE: The above ETL Script is not just for the conversations tab, It is for all the tabs in Virtual Agent Analytics Dashboard