The saved questionnaire answers in desktop does not show the answers in Agent mobile app in wm_task. - Known Error

The saved questionnaire answers in desktop does not show the answers in Agent mobile app in wm_task. Description Users who start a Field Services questionnaire in the platform UI from a laptop and then move to the Agent app to complete it, do not have their answers visible in the phone version of the same questionnaire.

Steps to Reproduce

Install Field service management, Field Service Management Mobile and Field Service Management Demo Data plugins. Login to any San Diego instance. Go to wm_task table and find any task which is in work in progress. Go to 'View surveys' from the filter navigator and find the OOB questionnaire('Inspection Questionnaire'). Open the survey and assign it to the user you see in wm_task from step Now impersonate the assigned user and go to wm_task record. You would see 'Questionnaire' ui action. If 'Questionnaire' is not visible, click on Start work and it would show up. As the user in assigned to, open the Questionnaire and fill couple of questions. Save the Questionnaire, do not submit it. Now login to Agent mobile app as the user and open the same wm_task. Click on the three dots at the top right corner and click on ''Questionnaire'

Expected: The user would see the answers saved in the desktop Actual: The users do not see saved answers.

Workaround The functionality of saving a questionnaire and viewing it in UI is different for desktop and mobile app and was never developed in the FSM Mobile app. The back-end and UI functionality related to questionnaires to support saved/partially filled questionnaires is not possible in mobile clients.