User subscriptions are not visible in 'software subscriptions' related tabSummaryQ. User subscriptions are not visible in 'software subscriptions' related tab? A. The following User Interface policy restricts the subscription related list if not subscription software. https://<your-instance>.service-now.com/sys_ui_policy_list.do?sysparm_query=sys_id%3Dd04f6390937003007e4014f1b47ffb89&sysparm_first_row=1&sysparm_view= Contact support if this product is subscription software so that the required adjustments can be made to the content library. Run the jobs listed below after making the changes to see the changes reflected. Download Software Content: Product, SAM - Apply latest content changes.