Citrix creates connections to all the apps instead of just for the one specified in ICON Path. - Known Error

Citrix creates connections to all the apps instead of just for the one specified in ICON Path. Description Citrix discovery considered all the XenApps instead of just the IconPath that was set in the entry point.

Steps to Reproduce

When trying to discover some of application services that are hosted on Citrix through Citrix XenApp server endpoint. Icon path specified for an application is 'x', which we mean is ServiceNow to map the servers and other components pertaining to 'x' application but the map we discovered is showing us all the nodes we have on that Citrix server outside 'x' too.

Check CSTASK275780 for more details

Workaround Issue description: Citrix creates connections to all the apps instead of just for the one specified in ICON Path The customer is building a new service map and needs to discover a specific XenApp for this service. However, the discovery considered all the XenApp instead of just the IconPath that was set in the entry point.

Solution description:

At "IIS Virtual Directory" pattern - section " Citrix Delivery Controller Connection " at step 7 I have added to the NDL the "name" which is the icon_path (like in step 2), so it will be able to filter according to the icon_path.