Some users are intermittently getting error messages when they try to view Community - Known Error

Some users are intermittently getting error messages when they try to view Community Description Users are able to login to Community, but unable to access any Community forums while logged in, and seeing an error message advising them that they do not have permission to view them.

Steps to Reproduce

Access any Community (community.servicenow.com) forums when logged in.

Workaround This is an intermittent issue that usually goes away by itself.

Clear the cache or try again later to access the Community forum.

If you are still unable to access the Community forum after clearing the cache or trying again, please reach out to the Community team ( community@servicenow.com ) for assistance.