ReferenceError: g_aw is not defined caused by client script 'Hide Comments and Reminders' when loading HR records in Service Portal. - Known Error

ReferenceError: g_aw is not defined caused by client script 'Hide Comments and Reminders' when loading HR records in Service Portal. Description ReferenceError: g_aw is not defined caused by client script 'Hide Comments and Reminders' when loading HR records in Service Portal.

Steps to Reproduce

1) Open any HR record on the form page in Service Portal Result: "There is a Javascript error in your browser console" error displayed on the page. In the console, you will also see ReferenceError: g_aw is not defined

Workaround Update the if condition of the BRs:

"Hide Comments and Reminders"

from if(g_aw) --> if (typeof g_aw !== "undefined") {...}

This will resolve the issue